Based upon existing standards, it is expected that client hospitals and nursing homes have in place risk management programs designed to prevent professional and general liability losses and to minimize financial exposure should such losses occur.

The risk management services offered by Gateway are designed to supplement an existing risk management program to make it more effective. Our services include:

Policy and Procedure Review: Health care risk management programs are often less effective than desirable. Causes may be the failure of personnel to follow established procedures, inadequacy of existing procedures for fully providing for patient safety, and inappropriate or inadequate reporting of incidents and conditions related to patient safety. Gateway personnel are available to review policies and procedures to determine their adequacy from a risk management perspective and to assist the client in revising or drafting new policies and procedures to implement the provision of quality care to patients.

Educational Presentations: Gateway staff members are available to make presentations to client staff regarding concepts of the legal and risk management process. These presentations, usually thirty minutes to an hour in length, focus on basic legal concepts and safety in the hospital or nursing home. Client personnel are made aware of the availability of Gateway personnel to serve as consultants, the general nature of the risk management program, and their own roles as monitors of quality care.

Telephone Consultation: When questions involving a medical-legal issue arise (e.g., withdrawing or withholding life-sustaining treatment, reporting under the Safe Medical Device Act, improper release of medical information, etc.), Gateway personnel are available for consultation. We find that this is a particularly valuable service for those facilities that lack in-house professionals well-versed in responding to professional liability or risk management issues.

If needed, this service can be made available on a 24-hour, seven-day-a-week basis via a telephone hotline service.


GATEWAY RISK SERVICES, LLC
1946 Menold Drive · Allison Park, PA 15101 · Phone (412) 318-2888 · Fax (412) 367-4990
www.gatewayriskservices.com

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1946 Menold Drive
Allison Park, PA 15101
Phone: (412) 318-2888
Fax: (412) 367-4990